About Us

[fr_heading cms_template=”fr_heading–layout1.php” title=”The Very Best in
Electrical Device Repairs” sub_title=”Professional Device Repair Technicians”]

We know your device is important to you, so for this reason we aim to get your device back to you within 24 hours of us receiving your device.

When you return your device to us, a trained technician will diagnose the issue(s) it has and will immediately begin repairing/replacing what needs to be. Once it has been repaired we will return the device back to you in a fully insured package.

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[fr_heading cms_template=”fr_heading–layout1.php” align_lg=”align-right” align_md=”align-right-md” align_sm=”align-right-sm” align_xs=”align-right-xs” title=”Most Repairs Returned
Within 24 Hours” sub_title=”Quick & Easy Repairs”]

We know your device is important to you, so for this reason we aim to get your device back to you within 24 hours of us receiving your device.

When you return your device to us, a trained technician will diagnose the issue(s) it has and will immediately begin repairing/replacing what needs to be. Once it has been repaired we will return the device back to you in a fully insured package.

[fr_space space_lg=”130″ space_md=”100″ space_sm=”50″]
[fr_heading cms_template=”fr_heading–layout1.php” align_lg=”align-center” align_md=”align-center-md” align_sm=”align-center-sm” align_xs=”align-center-xs” title=”Our Quick & Easy 3 Stages Process” sub_title=”How it Works” title_color=”#ffffff”]
[fr_step steps=”%5B%7B%22icon%22%3A%221138%22%2C%22title%22%3A%22Send%20Us%20Your%20Device%22%2C%22content%22%3A%22Once%20you%20have%20selected%20a%20%3Ca%20href%3D’http%3A%2F%2Fdemo.cmssuperheroes.com%2Fthemeforest%2Fwp-tekhfixers%2Fservices%2F’%20target%3D’_blank’%3Eservice%3C%2Fa%3E%20you%20require%20and%20have%20completed%20checkout.%20Securely%20package%20your%20device(s)%20in%20an%20insured%20box%20and%20send%20to%20the%20address%20shown%20in%20tyour%20invoice.%22%7D%2C%7B%22icon%22%3A%221136%22%2C%22title%22%3A%22We%E2%80%99ll%20Get%20to%20Work%22%2C%22content%22%3A%22Then%2C%20once%20we%20receive%20your%20package%20a%20trained%20technician%20will%20begin%20diagnosing%20the%20issues.%20Once%20the%20repair%20has%20been%20completed%20your%20package%20will%20be%20mailed%20back%20to%20you.%22%7D%2C%7B%22icon%22%3A%221137%22%2C%22title%22%3A%22Return%20Back%20to%20You%22%2C%22content%22%3A%22When%20all%20the%20necessery%20repairs%2Freplacements%20have%20been%20made%2C%20we%20then%20package%20your%20device(s)%20in%20an%20insured%20package%20and%20aim%20to%20get%20it%20with%20you%20the%20very%20next%20day!%22%7D%5D” animation=”fadeIn”]
[fr_heading cms_template=”fr_heading–layout1.php” align_lg=”align-center” align_md=”align-center-md” align_sm=”align-center-sm” align_xs=”align-center-xs” title=”Our Professional Technicians” sub_title=”Our Amazing Team”]
[fr_team avatar=”1150″ name=”Jeffery Williams” position=”CEO”]
[fr_team avatar=”1151″ name=”Paul Roberts” position=”Head of Repairs”]
[fr_team avatar=”1147″ name=”Mike Green” position=”Repair Technician”]
[fr_team avatar=”1148″ name=”Alan Hardy” position=”Repair Technician”]
[fr_team avatar=”1152″ name=”Melissa Walker” position=”Repair Technician”]
[fr_team avatar=”1149″ name=”Anne Harvey” position=”Quality Controller”]
[fr_heading cms_template=”fr_heading–layout1.php” align_lg=”align-center” align_md=”align-center-md” align_sm=”align-center-sm” align_xs=”align-center-xs” title=”Frequently Asked Questions” sub_title=”Don’t be afraid to ask!”]
[fr_heading text=”My Device Doesn’t Switch On” font_size=”20px” font_size_md=”20px” font_size_sm=”20px” font_size_xs=”20px” font_weight=”400″ letter_spacing=”0px” text_color=”#032549″ custom_local_fonts=”true” local_fonts=”AktivGrotesk-Bold” des_font_weight=”400″ description_line_height=”26px” description_margin=”52px” description_color=”#032549″ description=”An electronic device not switching on can be the result of many things. Most commonly there is a fault with the mainboard or the battery. We can diagnose a range of issues and replace only what’s needed to be.” margin_bottom=”28px”][fr_heading text=”My Touchscreen Doesn’t Work” font_size=”20px” font_size_md=”20px” font_size_sm=”20px” font_size_xs=”20px” font_weight=”400″ letter_spacing=”0px” text_color=”#032549″ custom_local_fonts=”true” local_fonts=”AktivGrotesk-Bold” des_font_weight=”400″ description_line_height=”26px” description_margin=”52px” description_color=”#032549″ description=”Many touchscreens won’t work if the device has been a victim to a heavy fall or if the device has previously been ‘repaired’ and a genuine screen wasn’t used in the replacement. All our replacement parts come with a 6 month warranty.” margin_bottom=”28px”][fr_heading text=”Flushed My Phone Down the Toilet” font_size=”20px” font_size_md=”20px” font_size_sm=”20px” font_size_xs=”20px” font_weight=”400″ letter_spacing=”0px” text_color=”#032549″ custom_local_fonts=”true” local_fonts=”AktivGrotesk-Bold” des_font_weight=”400″ description_line_height=”26px” description_margin=”45px” description_color=”#032549″ description=”That was a bit silly, wasn’t it? Some believe putting the device in a bag of rice will solve all your problems. But this isn’t true and sometimes the damage has already been done.” margin_bottom=”28px”]
[fr_heading text=”What Happens if You Can’t Fix My Device?” font_size=”20px” font_size_md=”20px” font_size_sm=”20px” font_size_xs=”20px” font_weight=”400″ letter_spacing=”0px” text_color=”#032549″ custom_local_fonts=”true” local_fonts=”AktivGrotesk-Bold” des_font_weight=”400″ description_line_height=”26px” description_margin=”51px” description_color=”#032549″ description=”If we can’t fix your device we will get in touch with you to discuss your options. We can either offer you a replacement device for a cost, or we can return the device to you and refund your service charge.” margin_bottom=”28px”][fr_heading text=”Is The Postage Insured When You Send Back My Device?” font_size=”20px” font_size_md=”20px” font_size_sm=”20px” font_size_xs=”20px” line_height=”26px” font_weight=”400″ letter_spacing=”0px” text_color=”#032549″ custom_local_fonts=”true” local_fonts=”AktivGrotesk-Bold” des_font_weight=”400″ description_line_height=”26px” description_margin=”51px” description_color=”#032549″ description=”Every device that leaves our store comes with a €1,000 minimum insurance cover, so rest assured you won’t be out of pocket if the worst happens. We also recommend insuring the mail to the value of your phone when you send it in for repairs.” margin_bottom=”28px”][fr_heading text=”Can I Deliver My Device in Person?” font_size=”20px” font_size_md=”20px” font_size_sm=”20px” font_size_xs=”20px” font_weight=”400″ letter_spacing=”0px” text_color=”#032549″ custom_local_fonts=”true” local_fonts=”AktivGrotesk-Bold” des_font_weight=”400″ description_line_height=”26px” description_margin=”45px” description_color=”#032549″ description=”Unfortunately, due to health and safety laws we cannot allow members of the public on our premises so we can only accept mail deliveries of your devices.” margin_bottom=”28px”]
[fr_button button_text=”All FAQ” button_link=”url:http%3A%2F%2Fdev.joomexp.com%2Fwordpress%2Ftekhrepair%2Ffrequently-asked-questions%2F|||” button_style=”btn-primary” align_lg=”align-right” align_md=”align-right-md” align_sm=”align-right-sm” align_xs=”align-center-xs” margin_bottom=”15px”]
[fr_button button_text=”Fix My Device” button_link=”url:http%3A%2F%2Fdev.joomexp.com%2Fwordpress%2Ftekhrepair%2Fservices%2F|||” align_xs=”align-center-xs”]
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